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IMPORTANT: Customers must have flown twice (return flights) with Ryanair using Family Extra discounts between 17th Jun 2014 and 31st Dec 2014 to be eligible for the Fly n Save discount promotion.

You may be eligible to claim monetary compensation if your flight was delayed more than 3 hours on arrival or cancelled within 14 days of departure. However, if the delay or cancellation was unexpected and therefore outside of our control (extraordinary circumstances*) no monetary compensation is due under EU Regulation 261/2004. * Click here to see the list of Extraordinary Circumstances drafted by European National Enforcement Bodies and published on European Commission website.

Note: The maximum file size per document attached is 25MB

Please ensure you upload all documentation to support your claim along with your bank details if necessary for any payment that maybe due to assist us in dealing with your claim in a timely manner.

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